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57 Courses
Access 2007 Essentials
Welcome to the Microsoft Access 2007 Essentials workshop. Access is the world’s premier database software. You can use Access to create and edit databases - just download a ready-made database template and start typing. It’s that easy. You can create a database of contacts, expenses, household and/or business inventory. In other words, if you have data, you can create a database of that data using Access. Microsoft’s newest version of Access uses the new ribbon interface, and offers significant improvement to its database capability.
Word 2007 Essentials
Welcome to the Microsoft Word 2007 Essentials workshop. Microsoft Word is one of the most widely used applications in the world today, so it’s important to have a firm grasp on the basics. To begin, you’ll learn basic word processing tasks, such as how to type, delete, and edit text. Then, we’ll look at some of Word’s essentials features, including formatting tools, bullets and numbering, themes, and headers and footers.
Microsoft Access 2007 (Advanced)
Welcome to the Advanced Access 2007 workshop. This workshop is designed to teach you a deeper understanding of Access 2007 in a practical way. You will learn how to use the advance features of Access to help you better manage your database. This workshop incorporates a hands-on approach to learning. You will get both teaching and a chance to practice some of the advance features right on a computer.
This workshop is meant to provide a safe learning environment where you can practice and learn Access 2007 advance functions without worrying about making mistakes. Making mistakes is a part of learning and is expected in this workshop. Taking the time to learn the advanced features of Access 2007 will increase your knowledge on how databases work and make creating and managing an Access 2007 database easier for you.
Online Short Courses
Employee Onboarding
Employee onboarding is essential to retaining
top talent. An onboarding program does more than help orient new employees. It
shapes how new employees relate to their organization. Implementing an employee
onboarding program will shape the company culture while developing a highly
qualified pool of talent.
Online Short Courses
Change Management
Welcome to the Change Management workshop. Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.
Online Short Courses
Coaching and Mentoring
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?
Online Short Courses
Civility in the workplace
"Civility is not simply a question of minding your manners; it is also a critical component of professional success."
P.M. Forni
Welcome to the Civility in the Workplace workshop.
While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it’s losing out on basic social values that directly impact the bottom line. Bosses freely intrude on subordinates’ personal space, gossiping co-workers are norm, and quality customer care has been forgotten. The result: an environment not conducive to getting work done, dissatisfied clients aiming for the competition, and in some cases, blatant tolerance for abuse and harassment.
To address the growing problem of incivility in the work setting, this workshop introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed.
Online Short Courses
Business Writing
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Your business writing can serve as persuasive evidence of your competence, your personality, your management style. Wilma Davidson |
Welcome to the Business Writing workshop. Writing is a key
method of communication for most people, and it’s one that many people struggle
with. This workshop will give participants a refresher on basic writing
concepts such as spelling, grammar, and punctuation. It will also provide an
overview of the most common business documents such as proposals, reports, and
agendas. All of this will provide that extra edge in the workplace.
Online Short Courses
Business Etiquette
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Manners are more important than laws. Manners are what vex or soothe, corrupt or purify, exalt or debase, barbarize or refine us Edmund Burke |
Welcome to the Business Etiquette workshop. Success in any industry relies on relationships, whether with co-workers, clients, suppliers, or investors. When you’re well-mannered and considerate in dealing with others, you create engaging, productive, and long term business relationships. As such, it is important to learn, not just the technical side of a business, but how to conduct one’s self in the company of others.
This is where business etiquette comes in. This workshop will introduce participants to business etiquette, as well as provide guidelines for the practice of business etiquette across different situations.
Online Short Courses
Attention Management
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Genius is nothing but continued attention. Claude Adrien Helvetius |
Welcome to the Attention Management Course. A
distracted workforce is less than effective. Employees who do not pay attention
to their work can waste valuable time and make careless mistakes. Attention
management is a useful skill that allows managers to connect with their
employees on an emotional level and motivate them to focus on their work and
how to reach their personal and company goals.
Online Short Courses
Business Ethics
A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a business ethics program takes time and effort, but doing so will do more than improve business, it will change lives.
A company's ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company's ethics are developed. It is a two way street, the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before.
Online Short Courses
Assertiveness and Self-Confidence
Welcome to the Assertiveness and Self-Confidence workshop. Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. This workshop will provide you with many tips, techniques, and opportunities to try out your own skills.
Online Short Courses
Business Succession Planning
Welcome to the Business Succession Planning workshop. The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises.Whether it is preparing someone to take over as the sole proprietor of a small business or a position of leadership in a corporation, business succession planning is essential to the long-term survival of a company. This course will teach you the difference between succession planning and mere replacement planning and how to prepare people to take on the responsibilities of leadership so that the company thrives in the transition.
Administrative Support
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It must be considered that there is nothing more difficult to carry out nor more doubtful of success nor more dangerous to handle than to initiate a new order of things. Machiavelli |
It is 8:50 AM and you just arrived at your desk for
work. Your manager is waiting for you with a concerned look on his or her face
and asks, “Is the sales report ready? I have to present it to the senior
management team at 9:00 AM!” You hesitate before you respond. Then you say, “I
thought the meeting was tomorrow.” You can imagine how the conversation goes
from there.
Welcome to the Administrative Support Skills course. Having effective administrative skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal are crucial if you want to achieve your goals in any endeavor you pursue. Think of it. The current business environment is filled with many sources of information, and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieve for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.
In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this module will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
Knowledge Management
Welcome to the Knowledge Management workshop. Today’s culture thrives on knowledge. It is evident in the items we buy or activities we invest time managing. Possessing knowledge gives advantages in making the right decision or strategy to implement. The Internet distributes knowledge at split-second rates. Laptops and smart phones bring knowledge to our fingertips. As the old adage says, “knowledge is power.”
Anger Management
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Holding on to anger is like grasping a hot coal with the intent of throwing it at someone else; you are the one who gets burned. Buddha |
This workshop will help teach participants how to identify their anger triggers and what to do when their angry.
Time Management
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Cherish your dreams, as they are the children of your soul, the blueprints of your ultimate achievements. Napoleon Hill |
Online Short Courses
Communication Strategies
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Wise men talk because they have something to say; fools, because they have to say something. Plato |
Welcome to the Communication Strategies workshop. For
the better part of every day, we are communicating to and with others. Whether
it’s the speech you deliver in the boardroom, the level of attention you give
your spouse when they are talking to you, or the look that you give to the cat,
it all means something. This workshop will help participants understand the
different methods of communication and how to make the most of each of them.
Online Short Courses
Employee Motivation
"Motivation is the art of getting people to do what you want them to do because they want to do it." Dwight D. Eisenhower
Welcome to the Employee Motivation workshop.
Employee Motivation is becoming ever more important in the workplace as time
goes on, and everyone agrees that a motivated workforce is far more likely to
be a successful workforce. The happier and more professional an employee is,
the better the results they will deliver for you. Of course, every employer
wants to make sure that they have a workforce who will do their best, but this
does not simply mean making the job easy for their employees. In fact, part of
the problem of motivation is that where the job is too easy, employees become
complacent.
There is therefore a challenge for all employers and management in delivering the right balance between a confident, motivated workforce and a workforce which is driven to attain goals. It can be described as a mix between the pleasure of a comfortable working environment and the fear of failure, although in honesty it is more complicated than that equation suggests. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce. This manual is designed to show participants the way to get the best out of a confident, motivated set of employees, and to show them how to motivate that group.
Online Short Courses
Employee Recruitment
"Surround yourself with the best people you can find, delegate authority, and don't interfere…" Ronald Reagan
Your employees are a vital part of determining the
success of your business. Finding the best employees for each position requires
strong recruitment strategies. Top talent will not always find you. You must
seek out people to fill the positions that you have open. Recruiting the most
qualified candidates will ensure that your employees keep your company running
smoothly.
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