KONNECT
68 Courses
Online Short Courses
Attention Management
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Genius is nothing but continued attention. Claude Adrien Helvetius |
Welcome to the Attention Management Course. A
distracted workforce is less than effective. Employees who do not pay attention
to their work can waste valuable time and make careless mistakes. Attention
management is a useful skill that allows managers to connect with their
employees on an emotional level and motivate them to focus on their work and
how to reach their personal and company goals.
Online Short Courses
Business Ethics
A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a business ethics program takes time and effort, but doing so will do more than improve business, it will change lives.
A company's ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company's ethics are developed. It is a two way street, the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before.
Online Short Courses
Assertiveness and Self-Confidence
Welcome to the Assertiveness and Self-Confidence workshop. Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. This workshop will provide you with many tips, techniques, and opportunities to try out your own skills.
Online Short Courses
Business Succession Planning
Welcome to the Business Succession Planning workshop. The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises.Whether it is preparing someone to take over as the sole proprietor of a small business or a position of leadership in a corporation, business succession planning is essential to the long-term survival of a company. This course will teach you the difference between succession planning and mere replacement planning and how to prepare people to take on the responsibilities of leadership so that the company thrives in the transition.
Administrative Support
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It must be considered that there is nothing more difficult to carry out nor more doubtful of success nor more dangerous to handle than to initiate a new order of things. Machiavelli |
It is 8:50 AM and you just arrived at your desk for
work. Your manager is waiting for you with a concerned look on his or her face
and asks, “Is the sales report ready? I have to present it to the senior
management team at 9:00 AM!” You hesitate before you respond. Then you say, “I
thought the meeting was tomorrow.” You can imagine how the conversation goes
from there.
Welcome to the Administrative Support Skills course. Having effective administrative skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal are crucial if you want to achieve your goals in any endeavor you pursue. Think of it. The current business environment is filled with many sources of information, and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieve for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.
In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this module will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
Knowledge Management
Welcome to the Knowledge Management workshop. Today’s culture thrives on knowledge. It is evident in the items we buy or activities we invest time managing. Possessing knowledge gives advantages in making the right decision or strategy to implement. The Internet distributes knowledge at split-second rates. Laptops and smart phones bring knowledge to our fingertips. As the old adage says, “knowledge is power.”
Anger Management
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Holding on to anger is like grasping a hot coal with the intent of throwing it at someone else; you are the one who gets burned. Buddha |
This workshop will help teach participants how to identify their anger triggers and what to do when their angry.
Time Management
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Cherish your dreams, as they are the children of your soul, the blueprints of your ultimate achievements. Napoleon Hill |
Online Short Courses
Communication Strategies
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Wise men talk because they have something to say; fools, because they have to say something. Plato |
Welcome to the Communication Strategies workshop. For
the better part of every day, we are communicating to and with others. Whether
it’s the speech you deliver in the boardroom, the level of attention you give
your spouse when they are talking to you, or the look that you give to the cat,
it all means something. This workshop will help participants understand the
different methods of communication and how to make the most of each of them.
Online Short Courses
Employee Motivation
"Motivation is the art of getting people to do what you want them to do because they want to do it." Dwight D. Eisenhower
Welcome to the Employee Motivation workshop.
Employee Motivation is becoming ever more important in the workplace as time
goes on, and everyone agrees that a motivated workforce is far more likely to
be a successful workforce. The happier and more professional an employee is,
the better the results they will deliver for you. Of course, every employer
wants to make sure that they have a workforce who will do their best, but this
does not simply mean making the job easy for their employees. In fact, part of
the problem of motivation is that where the job is too easy, employees become
complacent.
There is therefore a challenge for all employers and management in delivering the right balance between a confident, motivated workforce and a workforce which is driven to attain goals. It can be described as a mix between the pleasure of a comfortable working environment and the fear of failure, although in honesty it is more complicated than that equation suggests. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce. This manual is designed to show participants the way to get the best out of a confident, motivated set of employees, and to show them how to motivate that group.
Online Short Courses
Employee Recruitment
"Surround yourself with the best people you can find, delegate authority, and don't interfere…" Ronald Reagan
Your employees are a vital part of determining the
success of your business. Finding the best employees for each position requires
strong recruitment strategies. Top talent will not always find you. You must
seek out people to fill the positions that you have open. Recruiting the most
qualified candidates will ensure that your employees keep your company running
smoothly.
Online Short Courses
Basic Bookkeeping
The company accountant is shy and retiring. He’s shy a couple of million bucks, that’s why he’s retiring! Milton Berle
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Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world revolves around numbers. Some of us enjoy dealing with numbers while others may have a fear of them, or even a phobia. For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a cookie. Welcome to Basic Bookkeeping!
Budgeting and Financial Reports
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To succeed, you will soon learn, as I did, the importance of a solid foundation in the basics of education—literacy, both verbal and numerical, and communication skills. Alan Greenspan
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Welcome to the Understanding Budgets and Financial
Reports course. Everyday businesses deal with budgets and financial reports
in some form or fashion. At minimum, business managers review budget numbers
and run financial reports for decision-making and reporting to shareholders and
Federal regulators once a month. Many companies devote the last few months of
the calendar year to creating budgets for the next calendar year. In addition, organizations
create and disseminate year-end financial reports to investors.
Online Short Courses
Workplace Violence
"I’m not concerned with you liking me or disliking me. All I ask is that you respect me as a human being." Jackie Robinson
Workplace harassment is illegal and destructive to
any organization. It is important to treat everyone in the workplace with
respect and dignity. Workplace harassment must be identified, discouraged, and
prevented in order to keep a hostile work environment from developing. Left
unchecked, harassment can escalate into violence. Workplace harassment training
is essential to the welfare of all businesses and their employees.
Allowing workplace harassment to continue will cause legal problems while destroying company morale. Many people are uncertain about what constitutes harassment, and they are confused when their actions are pointed out as demeaning. Legally, harassment is any word, gesture, or action that offends people or makes them feel uncomfortable or intimidated. You never know how sensitive people are, so never say or do anything if you are not sure how it will be received.
Online Short Courses
Project Management
"It must be considered that there is nothing more difficult to carry out nor more doubtful of success nor more dangerous to handle than to initiate a new order of things." Machiavelli
Welcome to the Project Management workshop. In the past few decades, organizations have discovered something incredible: principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success. As a result, many employees are expected to understand project management techniques and how to apply them to projects of any size.
This workshop will give participants an overview of the entire project management process, as well as key project management tools that they can use every day.
Personal Productivity
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Part of being a winner is knowing when enough is enough. Sometimes you have to give up the fight and walk away, and move on to something that's more productive. Donald Trump |
Most people find that they wish they had more
time in a day. This workshop will show participants how to organize their lives
and find those hidden moments. Participants will learn how to establish
routines, set goals, create an efficient environment, and use time-honored
planning and organizational tools to maximize their personal productivity.
Presentation Skills
Welcome to the Presentation Skills workshop. This
program can benefit anyone who presents; a trainer, a meeting facilitator,
speaker, or seminar discussion leader. No matter which role you are assuming, this
workshop will help you become more efficient and proficient with the skills of
providing information to others.
Online Short Courses
Train-the-Trainer
Welcome to the Train-the-Trainer workshop. Whether
you are preparing to be a professional trainer, or you are someone who does a
bit of training as a part of their job, you’ll want to be prepared for the
training that you do. This workshop will give all types of trainers tools to
help them create and deliver engaging, compelling workshops that will encourage
trainees to come back for more.
Online Short Courses
Performance Management
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It is much more difficult to measure non-performance than performance. Harold S. Geneen
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Safety in the Workplace
"Safety is something that happens between your ears, not something you hold in your hands."
Jeff Cooper
Those who are in management are responsible for
protecting the safety of their employees. Workplace safety, however, is the
responsibility of everyone in an organization. Companies have legal obligations
to meet certain safety requirements, but many go further than the minimum
obligations. Safety standards and procedures must be put in place, and everyone
needs to follow the standards in order for them to be effective.
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